Refund policy
Return & Refund Policy
All Varsity Snug robes are made to order. The second you place your order, production kicks off — your robe is being cut, sewn, and prepped just for you. Because of this, we do not accept returns, exchanges, or refunds.
What this means:
- No refunds once your order is placed
- No exchanges for different teams, sizes, or colors
- No cancellations after checkout
Double check before you order:
- Your team pick
- Your size (check our size guide)
- Your shipping address
The only exceptions:
If your robe arrives damaged, defective, or the wrong item was sent, reach out within 7 days of delivery with photos and your order number. We'll make it right with a replacement.
ALSO KEEP IN MIND HEATING SYSTEM IS SOLD SEPARATELY!
By placing an order, you agree to this policy.